Terms & Conditions

1. Definitions

In these Terms and Conditions:

"We," "Us," "Our" refers to Veridis
"You," "Your," "Client" refers to the individual or organisation using our services
"Services" refers to AI development services, including sustainability analytics, conversational search interfaces, and incident response planning
"Agreement" refers to the contractual relationship formed by these Terms and any applicable service agreement
"Website" refers to the Veridis website and related digital properties
"Deliverables" refers to work products provided as part of our services

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use our website or services.

You must be at least 18 years old and have the legal capacity to enter into binding contracts. By using our services, you represent that you meet these requirements.

3. Service Description

Veridis provides artificial intelligence development services focused on:

Sustainability analytics systems for environmental and social performance measurement
Conversational search interfaces for knowledge management
AI incident response planning and preparedness consulting

Services are provided subject to separate engagement agreements that specify scope, deliverables, timelines, and fees. These Terms supplement but do not replace specific engagement agreements.

4. Engagement Process

4.1 Proposal and Acceptance

Services commence upon mutual agreement of a detailed proposal outlining scope, timeline, deliverables, and fees. Both parties must sign or electronically accept the proposal.

4.2 Scope Changes

Changes to agreed scope require written approval from both parties and may affect timeline and fees. We will provide revised estimates for any scope changes before proceeding.

5. Client Responsibilities

Clients agree to:

Provide accurate information and timely access to necessary resources
Designate appropriate personnel for project collaboration
Respond to requests for feedback and approvals within agreed timeframes
Ensure data provided for analysis complies with applicable laws and regulations
Maintain appropriate security and access controls for systems under development
Comply with all applicable laws in using our services and deliverables

6. Payment Terms

6.1 Fees

Fees are specified in individual engagement agreements. Unless otherwise stated, fees are in Singapore Dollars (SGD) and are fixed for the agreed scope.

6.2 Payment Schedule

Standard payment terms are:

30% deposit upon engagement commencement
40% upon midpoint milestone
30% upon final delivery

Alternative payment schedules may be agreed in writing.

6.3 Late Payment

Invoices are due within 30 days of issue. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

7. Intellectual Property

7.1 Client Data

You retain all rights to data and materials you provide. We use such data solely for providing agreed services.

7.2 Deliverables

Upon full payment, you receive a non-exclusive license to use deliverables for your internal business purposes. We retain ownership of underlying methodologies, frameworks, and tools developed independently of your engagement.

7.3 Pre-existing Materials

We retain all rights to pre-existing tools, code libraries, and methodologies used in delivering services. Open-source components remain subject to their respective licenses.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during engagements. This obligation survives termination and continues for three years thereafter.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that services will be performed with reasonable care and skill consistent with industry standards.

9.2 Disclaimer

Except as expressly stated:

Services and deliverables are provided "as is"
We make no warranties regarding specific outcomes or results
AI systems involve inherent uncertainty and may produce unexpected results
We do not warrant that deliverables will be error-free or uninterrupted

Our services constitute professional advice based on information available at the time of delivery. Decisions based on our deliverables remain your responsibility.

10. Limitation of Liability

To the maximum extent permitted by law:

Our total liability for any claim shall not exceed fees paid for the specific engagement giving rise to the claim
We are not liable for indirect, consequential, incidental, or punitive damages
We are not liable for losses resulting from your decisions based on our deliverables
We are not liable for third-party actions or system failures beyond our control

These limitations apply regardless of the legal theory under which liability is asserted.

11. Indemnification

You agree to indemnify and hold Veridis harmless from claims arising from your use of deliverables, violation of these Terms, or infringement of third-party rights through your use of our services.

12. Termination

12.1 Termination by Either Party

Either party may terminate an engagement upon 14 days written notice. You remain liable for fees for work completed and reasonable expenses incurred up to termination.

12.2 Termination for Cause

Either party may terminate immediately if the other party:

Materially breaches these Terms and fails to cure within 30 days of notice
Becomes insolvent or subject to bankruptcy proceedings
Engages in conduct materially harmful to the other party

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law provisions.

13.2 Dispute Resolution

Disputes should first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to mediation under the Singapore Mediation Centre rules.

If mediation fails, disputes shall be resolved through arbitration under Singapore International Arbitration Centre rules, with proceedings conducted in English in Singapore.

14. General Provisions

14.1 Entire Agreement

These Terms, together with specific engagement agreements, constitute the entire agreement and supersede all prior understandings.

14.2 Amendments

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance. Material changes will be communicated via email or website notice.

14.3 Severability

If any provision is found unenforceable, remaining provisions continue in full effect.

14.4 Waiver

Failure to enforce any provision does not constitute waiver of that provision.

14.5 Assignment

You may not assign these Terms without our written consent. We may assign to affiliated entities or in connection with business transfers.

14.6 Notices

Notices must be in writing and sent to the addresses specified in engagement agreements or to [email protected].

15. Contact Information

For questions about these Terms, please contact:

Email: [email protected]
Phone: +65 6827 3941
Address: Veridis
38 Beach Road, #29-11
South Beach Tower
Singapore 189767