Client Experiences
Organisations share their perspectives on working with Veridis and the outcomes from our AI development engagements.
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Jasmine Lim
ESG Manager, Singapore
The sustainability analytics system helped us identify specific improvement opportunities we hadn't recognised through manual analysis. The team's understanding of ESG frameworks meant they could suggest meaningful metrics rather than just collecting data.
January 28, 2026
Rajesh Kumar
Knowledge Lead, Singapore
What impressed me was their willingness to say when they weren't confident about an answer. The conversational search system cites specific sources and acknowledges gaps in knowledge, which builds trust with our users. The project timeline was realistic and they met it.
February 5, 2026
Michelle Wong
Operations Director, Singapore
The incident response planning engagement gave us concrete procedures we can actually use. The tabletop exercise revealed gaps in our communication plan we hadn't considered. Practical preparedness rather than theoretical risk assessment.
January 22, 2026
David Tan
Sustainability Analyst, Singapore
They were upfront about what would work and what wouldn't. When we proposed an approach that seemed unnecessarily complex, they suggested a simpler method that better fit our data reality. The documentation was thorough enough for our IT team to maintain the system.
February 10, 2026
Sarah Ng
Research Manager, Singapore
The conversational interface dramatically reduced time spent searching through documentation. Users appreciate that it acknowledges when information is ambiguous or missing rather than fabricating answers. The integration with our existing knowledge base was smoother than expected.
January 30, 2026
Andrew Loh
Risk Officer, Singapore
Appreciated their realistic approach to timelines and costs. No overselling of capabilities or promises about what AI could do. The incident response framework is something we reference regularly now, and the exercise they facilitated improved our cross-team coordination.
February 8, 2026
Success Stories
Manufacturing Sustainability Measurement
Challenge
A manufacturing organisation needed to track sustainability metrics across multiple facilities but struggled with inconsistent data collection and unclear improvement priorities. Manual analysis consumed significant staff time without producing actionable insights.
Solution
We developed a sustainability analytics system integrating data from their existing systems. The dashboard highlights areas showing statistically significant deviation from targets and suggests specific interventions based on similar facility improvements.
Results
Analysis time reduced by approximately 60%. Three facilities identified process modifications that reduced energy consumption by 8-12%. The system's uncertainty indicators helped prioritise data quality improvements.
"The system transformed sustainability from a reporting exercise into operational intelligence. We now spot patterns we would have missed through manual review."
— Sustainability Coordinator
Timeline: 8 weeks | Engagement completed January 2026
Professional Services Knowledge Access
Challenge
A professional services firm maintained substantial technical documentation but staff struggled to find relevant information quickly. Traditional keyword search often missed conceptually related materials, and newer employees found the knowledge base overwhelming.
Solution
We built a conversational search interface allowing natural language queries. The system provides contextual answers with source citations and suggests related materials. When information is ambiguous or missing, it clearly states this rather than speculating.
Results
Average search time decreased from 15 minutes to 3 minutes. User satisfaction scores improved by 40%. The source citation feature reduced instances where staff worked from outdated information. System handles approximately 200 queries daily.
"Staff trust the system because it admits when it doesn't know something. The source citations mean they can verify critical information easily."
— Knowledge Management Lead
Timeline: 11 weeks | Engagement completed February 2026
Financial Services Risk Preparedness
Challenge
A financial services organisation deploying AI in customer-facing processes needed incident response procedures but lacked clarity on what failures might look like and how to respond effectively. Existing risk frameworks didn't address AI-specific scenarios.
Solution
Our consultative engagement developed concrete response protocols, communication templates, and escalation matrices. We facilitated a tabletop exercise simulating multiple failure scenarios to test procedures and identify gaps in coordination.
Results
Clear incident classification system with defined response actions. Communication templates reduced response time during an actual minor incident. Cross-functional team improved coordination significantly. Exercise revealed three gaps in original planning.
"The tabletop exercise was revealing. We discovered we hadn't considered certain notification requirements. The practical focus made this more valuable than theoretical risk assessments."
— Risk Management Director
Timeline: 4 weeks | Engagement completed January 2026
Trust Indicators
Years Operating
Completed Engagements
Average Rating
Client Satisfaction
Contact Information
Phone
+65 6827 3941
Address
38 Beach Road, #29-11
South Beach Tower
Singapore 189767
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM SGT
Saturday - Sunday: Closed
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